1. Information We Collect

We collect information needed to provide business messaging and collaboration services. This can include:

• Account and organization data (name, email, role, profile metadata)
• Communication data (message content, contacts, templates, attachments, logs)
• Technical data (device/browser details, IP address, usage and error telemetry)
• Integration data (platform IDs and tokens needed for connected providers)

2. How We Use Your Information

We process personal data to:

• Operate and secure OfficeIn and related features
• Enable message delivery and customer support workflows
• Maintain audit trails, abuse prevention, and policy enforcement
• Provide onboarding, technical notices, and service communications
• Meet legal, regulatory, and contractual obligations

3. Data Sharing and Third-Party Services

We do not sell personal information. We may share data with trusted service providers and partners when required to provide the service, including:

• Meta/WhatsApp for business messaging and account operations
• Cloud hosting, storage, and infrastructure providers
• Email and notification providers
• Professional advisors or authorities where required by law

4. Data Security

We implement administrative, technical, and organizational safeguards, including access controls, encryption in transit where appropriate, credential protection, and monitoring. No internet system is perfectly secure, and we cannot guarantee absolute security.

5. Data Retention

We retain data for as long as needed to provide services, meet contractual obligations, resolve disputes, enforce agreements, and comply with law. Retention periods may vary by data category (for example, account records, messaging logs, and backups). You may request deletion subject to legal and operational limits.

6. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access, correct, or delete personal information
• Object to or restrict certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• File a complaint with a data protection authority

7. Messaging Consent and Opt-Out

Customers using OfficeIn are responsible for collecting valid messaging consent from end users. We support opt-out handling and expect customers to honor unsubscribes and user preferences promptly and in compliance with applicable messaging rules.

8. International Data Transfers

Your data may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers and require service providers to protect personal information.

9. Children's Privacy

OfficeIn is intended for business users and is not directed to children. We do not knowingly collect personal information directly from children.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or product changes. Material changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@easyinterface.net